Flow Licensing Questions Answered

While presenting sessions on Microsoft Flow, some of you have reached out to me with questions about the pricing model and how it works. Thanks to the awesome Flow product team I have some answers!

Q. Is there a way to use Flow for free?

A. Yes! You can use Flow for free without even having Office 365. There are some limitations compared to the paid plans so be sure to check out the plan features.

Q. Since Flow plans are on a per user basis, when a Flow is triggered whose account does the run count towards?

A. The amount of Flow runs in a plan is aggregate across a tenant. When a Flow is triggered it will run on the person who created it’s account, but the amount of Flows that can run per month is based on the tenant as a whole, not an individual account.

Q. What happens if an organization goes over their limit of Flow runs for the month? 

A. There is the option to purchase more Flow runs in increments of 50,000 for $40 each. If no additional Flow runs are purchased, all Flows will stop running and will pick back up in the next month.

Q. Should I use a service account to create Flows? 

A. Service accounts are not recommended for purposes of auditing. Individuals should use their own accounts to create Flows and add other users as Flow Owners to assist with the management if necessary.

 

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